Mrs C from Lincolnshire who won £3,000 from Halifax
I would like to say how impressed I was with all the people I spoke with from day one. Forgetting the great result, it's great in this day and age to speak with polite staff that know what they are talking about. Many thanks for a super service and great result.
Mr G from Middx won over £5,000 from Halifax
The service I received was first class and I defy anyone to improve it
Mr R from Gloucester won £1,200 from HFC
I would like to compliment Renaissance on your easy to use professional service, it has been a long time since I have come across such an efficient service.
Mr H from Shrewsbury won £290 from Northern Rock
I am just absolutely elated at the amount of money reclaimed, beyond my wildest dreams. Cannot thank you enough.
Mr P from Nottingham won £2,000 from Sainsbury Bank
You made us feel like we were very important to you and treated us with great respect. Thank you.
Mrs C from Cornwall won £1,600 from First Direct
The whole service was fantastic. I am so happy. I never thought I would get so much money and I didn't think it would be so quick. Thanks.
Mrs M from Berkshire won over £2,000 from HSBC
We are so pleased with the outcome of this claim and are already telling our friends about the brilliant service you provide, without which we know trying to claim by ourselves would have been hopeless. Thanks once again.
Mr & Mrs P from Yorkshire
I had no expectation of any compensation when I first contacted youselves. However, I was reassured I did have a claim and from then on everything was hassle free
Mrs O from Derbyshire won £2,600 from Alliance & Leicester
Renaissance made the whole process extremely straightforward and were really helpful throughout. Even when Lloyds originally rejected my PPI complaint, Renaissance did everything. I wasn't expecting to receive any cash but thought I had nothing to lose. I was over the moon when I won £4,500 and I would have no hesitation in recommending them. Keep up the good work, Renaissance.
Mrs O from Southampton won £4,500 from Lloyds
Your professionalism was, without a doubt, first class! Nothing could have been done better. I raise a glass to you all.
Mr S Plymouth won over £3,000 from Alliance & Leicester
Very, very helpful and friendly. Kept me informed of progress. Very pleased with the service you gave. Thank you.
Mrs G from Gosport won £3,000 from Halifax
Was totally happy with the whole service and the end result - a big financial help for so little effort (on my part). I honestly can't think of anything you could have done better.
Mr S from Kent won £1,400 from Abbey
The member of staff that dealt with my PPI complaint was very helpful and friendly. I will certainly refer your service to friends and family.
Miss S from North Wales won £1,666 from HSBC
We had nothing to worry about as you did everything from start to finish and made it so easy.
Mr & Mrs C from Belfast won £3,600 from A & L
You made this claim so easy for us. My husband was flabbergasted. All he had to do was sign the forms - he's still in shock (nice one).
Mrs A from Swindon won £2,200 from Alliance & Leicester
I was so grateful that you handled everything for me. I did not have the worry of it.
Mrs S from Norfolk won £800 from Barclays
Everything was explained in a clear to understand way and we are very grateful for all the help we have received.
Mr W from Hull won over £9,000 from HFC
What has impressed me is the professionalism, competence, effectiveness and efficiency of the staff at Renaissance. I will definately recommend Renaissance excellent service to others
Mr M from London won over £3,000 from Barclays
What a refreshing change - to be able to call a telephone number and speak to a
real
person!
Mrs Parkes won £1,000 from HSBC
Always helpful, explained things well and made it easy for me to understand. I would never have bothered to claim myself - a big thank you!
Miss Pearson won over £11,000 from Nat West
A pleasure telephoning directly to staff without having to go through lots of automated no.'s. Staff friendly, pleasant & very helpful. The whole transaction completely hassle free
Ms Greer from Belfast won over £4,000 from M&S Money
I want to take this opportunity to thank you all for the most extraordinary and professional way you have handled my PPI claims. I have now won the unbeliveable total of £20,070. As a reult of this i have managed to cancel ALL my credit cards and clear the outstanding loan balances. How grateful I feel for having been in the position to recover this money through Renaissance.
Mr DC from London has won a total of over £20,000 from various lenders
We were just pleased there was someone to help us……..it eased the tension we felt.
Mr & Mrs P of Wiltshire who won almost £10,000 from Halifax
From the first phone call to the final outcome I was treated in a courteous and caring manner.
Mrs J from Wiltshire won over £41,000 from Alliance & Leicester
We are so pleased we contacted Renaissance. We had written off our loss. We can’t thank you enough. Everyone was so friendly. Thank you, thank you.
Mr & Mrs C from Nottingham won over £9,500 from Halifax
We were both very pleased with the way our claim was handled, especially when we weren’t given a mountain of forms to fill in. Many thanks to everyone concerned.
Mr & Mrs B from Lincolnshire won over £9,500 from Halifax
Very happy with service provided and the outcome.
Mrs H from Yorkshire who won over £27,000 from Legal & General
Very impressed with (the) whole exercise – advice and discussions from (Renaissance’s complaint handler) always so helpful. I recommend (the) company without hesitation.
Ms M from Inverness won over £5,000 from Halifax
(Renaissance) did a good job in winning a long hard case. I don’t think it could have been done better.
Mr & Mrs M from Essex who won £1,646 from Halifax
It was easy to understand the whole procedure.
Mr & Mrs F from Norfolk won over £35,000 from the Norwich & Peterborough
Personal thanks to (our complaint handler at Renaissance) for his attention.
Mr & Mrs M from Yorkshire won over £33,000 from HSBC
I found (my complaint handler at Renaissance) very friendly, courteous and knowledgeable.
Mrs H from Lincolnshire won over £57,000 from Halifax
Could not be faulted. All the way through was excellent.
Mrs M from East Sussex won over £22,000 from Halifax
You could do no better. An exceptional service. Thank you very much
Mr & Mrs K from East Lothian won £136,000 from Bank of Scotland
The simplicity of it was perfection.
